Privacy Policy

Information We Collect

We collect information you provide directly to us when you search for flights, contact our team, or make a booking. This may include your name, email address, phone number, travel dates, and passenger details.

• Contact details such as name, email, and phone number
• Travel preferences, search queries, and booking details
• Technical data such as IP address, browser type, and device information

How We Use Your Information

We use your information to provide and improve our flight search and booking services, respond to your enquiries, and communicate important updates about your travel.

• To process and confirm your flight bookings
• To provide customer support and respond to requests
• To send service updates and, where permitted, marketing communications
• To analyse usage and improve our website and services

Sharing Your Information

We share your information only as necessary to deliver our services — for example, with airlines, payment processors, and trusted partners involved in fulfilling your booking. We do not sell your personal data to third parties.

Data Retention

We retain your personal data for as long as needed to provide our services and to comply with legal, accounting, or reporting obligations.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, object to processing, or request data portability. To exercise any of these rights, please contact us.

Contact Us

If you have questions about this policy, contact us at support@skyscannertravel.com or call 079 3538 9606. You can also write to us at 128, City Road, London EC1V 2NX, GB.